Terms of Sale & Product Support

Effective Date: November 9, 2026
Last Updated: November 9, 2026

These Terms of Sale govern purchases of SmartDongle products offered by Rylex Consulting, LLC ("Rylex Consulting," "we," "us," or "our").

These Terms supplement our existing Website Terms of Use and any separately executed written purchase agreement.

1. About SmartDongle

SmartDongle provides USB-based security solutions intended to help software developers protect applications, manage software licensing, and restrict unauthorized access.

Our product offerings include SmartDongleLL, SmartDongle2, and related hardware and developer resources.

Features, configurations, and compatibility requirements may vary by product.

2. Product Selection & Compatibility

Customers are responsible for reviewing relevant product descriptions, technical specifications, and system requirements before purchasing.

SmartDongle provides technical documentation, drivers, and programming resources to assist with implementation.

We encourage customers to confirm compatibility before integrating products into production environments.

We do not guarantee compatibility with every operating system, application, hardware configuration, or development environment.

3. Orders, Pricing & Payment

All orders are subject to product availability, acceptance, and applicable payment requirements.

Prices and shipping charges are disclosed through the applicable checkout, invoice, or ordering process.

We reserve the right to correct pricing errors and decline or cancel orders for legitimate operational, payment, security, or legal reasons.

If we cancel an order after collecting payment, we will refund payments for products not provided as required by applicable law.

4. Final Sales & Refunds

All SmartDongle sales are final.

We do not offer voluntary returns, exchanges, or refunds for purchased products.

All purchases are subject to our Returns, Refunds & Warranty Policy, including the advertised 90-day warranty and any mandatory legal protections.

5. Product Warranty

SmartDongle products are advertised as including a 90-day warranty.

Customers experiencing suspected hardware defects or other product issues should contact us for assistance.

Warranty claims will be reviewed in accordance with applicable warranty terms and governing law.

The warranty does not guarantee that SmartDongle technology will prevent every instance of software piracy, reverse engineering, unauthorized access, or other security threats.

6. Software, Drivers & Developer Resources

SmartDongle provides technical resources that may include drivers, programming examples, documentation, and software integration materials.

Such resources may be governed by proprietary, third-party, or open-source licensing terms.

Customers are responsible for complying with all applicable license terms.

Purchasing SmartDongle hardware does not automatically transfer ownership of SmartDongle software, intellectual property, or proprietary technology.

7. Security Credentials & Customer Responsibility

Customers are responsible for maintaining the confidentiality and security of any passwords, encryption keys, licensing data, or other credentials associated with their SmartDongle products.

Improper storage, disclosure, or use of security credentials may affect product security and functionality.

Customers remain responsible for the security and implementation of their own software applications and systems.

8. Technical Support

Technical resources are available through the SmartDongle website, including product documentation, drivers, and programming examples.

Customers with product questions, compatibility concerns, or technical issues are encouraged to contact us.

Although we make reasonable efforts to provide assistance, technical support does not guarantee a specific implementation outcome or response time unless separately agreed in writing.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Rylex Consulting shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use SmartDongle products.

This includes lost profits, business interruption, lost data, or losses related to a customer's software integration or security implementation.

To the extent permitted by law, our aggregate liability arising from a particular product purchase shall not exceed the amount paid for the products giving rise to the claim.

Nothing in these Terms limits mandatory consumer protections, express warranty obligations, or liabilities that cannot lawfully be excluded or limited.

10. International Orders & Compliance

International customers are responsible for complying with applicable import, export, encryption-related, customs, and trade regulations.

Product availability and shipping may be restricted in certain destinations.

International shipping charges, duties, and taxes are governed by our Shipping & Delivery Policy.

11. Related Policies

Purchases and website use are also subject to the following policies, as applicable:

The Website Terms of Use govern general access to the website. These Terms of Sale govern product transactions.

Where a separate written agreement governs a transaction, its terms will control to the extent of any conflict, subject to applicable law.

12. Governing Law

These Terms are governed by the laws of the State of Utah and applicable federal law, without regard to conflict-of-law principles.

Nothing in this section excludes mandatory consumer protections applicable in other jurisdictions.

If any provision is held unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

13. Changes to These Terms

We may update these Terms to reflect changes to our products, operations, or legal requirements.

Updates become effective when published unless otherwise required by law. Changes will not retroactively alter accepted orders unless lawfully agreed.

14. Contact Information

For questions about SmartDongle purchases, orders, technical support, product compatibility, or warranties, please contact:

Rylex Consulting, LLC — SmartDongle

334 Marshall Way, Suite J
Layton, UT 84041

Phone: (801) 820-5221
Website: https://smartdongle.com
Contact: https://smartdongle.com/contact.php